If you need to file a claim for unemployment benefits, your best option is to do that online at https://uionline.detma.org This service is available daily from 6:00 am to 10:00 pm. See the Emergency Resources document for further information.
You can also file by phone by calling 617-626-6800. That service is currently available 8:30 am to 5:00 pm. Please be prepared to experience long wait times due to the volume of unemployment claims being filed.
We are unable to provide in-person assistance with unemployment insurance claims at this time, but we are working with the Department of Unemployment Assistance to develop a process to provide remote technical assistance.
PANDEMIC UNEMPLOYMENT ASSISTANCE PROGRAM (PUA)
The Pandemic Unemployment Assistance program is now accepting applications; this program provides up to 39 weeks of unemployment benefits to individuals who are unable to work because of a COVID-19 related reason, but are not eligible for regular or extended unemployment benefits. This includes the self-employed, independent contractors, workers with limited work history, and others. Individuals can review eligibility scenarios here and apply for PUA here.
For additional information about unemployment claims and COVID—19:
The DUA is conducting virtual town halls every day. You can join online or by phone; go to this link for more information:
Again, The Department of Unemployment Assistance has determined that your UI benefits will NOT be adversely impacted during this time frame if you do not attend a CCS or RESEA interview.